Website Maintenance & Support
Updates, monitoring and small improvements so your site stays secure, current and usable.
Website maintenance and support
A new site is not “finished” at launch. Platforms, plugins, dependencies and content needs keep moving. Maintenance is how you avoid surprise outages, insecure software and a homepage that quietly rots.
We offer practical care plans: updates, backups, monitoring and a monthly allowance for small fixes — with larger work quoted separately so the plan stays predictable.
What is typically included
CMS/core and critical dependency updates on a controlled schedule; backups and a known restore path; uptime monitoring on plans that include it; a small content or bug-fix allowance each month; security hygiene; and clear notes on what happened when we touch production. Critical outages are prioritised ahead of routine content changes. We typically reply within one business day.
What is not included
New sections, redesigns, major integrations and campaign landing pages are project work. That separation keeps care plans affordable and stops “unlimited changes” from becoming neither unlimited nor careful. Rollover rules for unused hours, when offered, are written simply so there are no month-end surprises.
Sites we did not build
We can often maintain sites we did not originally build after a short audit. Some stacks need cleanup before a care plan makes sense — we will say so rather than collect a retainer on a ticking bomb.
Pair with growth work
Maintenance keeps the lights on. Pair with SEO or landing pages when you want growth, not only stability. Updates are controlled — not blind auto-updates that break the site overnight.
Get a quote with your platform, hosting and whether you need monitoring — we will recommend a plan that matches risk, not a one-size package.
What you get
- Controlled updates for CMS, themes and critical dependencies
- Backups with a known restore path
- Uptime monitoring on plans that include it
- Monthly allowance for small content and bug fixes
- Clear boundary between care plan work and scoped projects
How we deliver
- Stack audit
- Care plan setup
- Monthly reporting
- Prioritised improvement backlog
Get a quote for website maintenance & support in Perth — tell us your goals and current setup.
Relevant industries
Medical & Healthcare
Clear, accessible practice sites that help patients understand services and take the next step.
Explore →Retail & E-commerce
Storefronts and brand sites that help Perth retailers sell with clarity online and in-store.
Explore →Tradies & Construction
Sites that show your trade, service areas and proof — and make it easy to request a job quote.
Explore →Related services
SEO & Website Optimisation
Technical and on-page SEO grounded in real search intent — not doorway pages or keyword stuffing.
View →Website Migration
Move off Wix, Squarespace or an aging stack while protecting URLs, content and SEO equity.
View →WordPress Website Development
WordPress sites built for editors, SEO and long-term maintainability — not plugin bloat.
View →Website Maintenance & Support by location
Local pages for each published Perth service area — same service, suburb-specific context.
Fremantle
Website Maintenance & Support in Fremantle
View →Joondalup
Website Maintenance & Support in Joondalup
View →Mandurah
Website Maintenance & Support in Mandurah
View →Midland
Website Maintenance & Support in Midland
View →Osborne Park
Website Maintenance & Support in Osborne Park
View →Rockingham
Website Maintenance & Support in Rockingham
View →Subiaco
Website Maintenance & Support in Subiaco
View →Victoria Park
Website Maintenance & Support in Victoria Park
View →Questions about Website Maintenance & Support
What is included in maintenance?
Core updates, backups, uptime checks and a monthly allowance for small content or bug fixes. Larger features are quoted separately.
Do I need maintenance if the site is new?
Yes. Platforms, plugins and dependencies change. A care plan stops small issues becoming outages or security problems.
What is not included?
New sections, redesigns, major integrations and campaign landing pages. Those are scoped as project work so the care plan stays predictable.
How quickly do you respond?
We typically reply within one business day. Critical outages are prioritised ahead of routine content changes.
Can you maintain a site you did not build?
Often yes, after a short audit of hosting, updates and technical debt. Some stacks need cleanup before a care plan makes sense.
Do you monitor uptime?
Yes on care plans that include monitoring. Alerts go to us first so we can investigate before you hear from customers.
Are backups included?
Yes. We confirm backup frequency and restore process so recovery is not theoretical.
Can unused hours roll over?
Depends on the plan. We keep the rules simple and written so there are no surprises at month end.
Do you update plugins and themes?
Yes, on a controlled schedule with checks after updates — not blind auto-updates that break the site overnight.
Got 10 minutes?
Let’s build something that wins work
Tell us what you need. We’ll reply with clear next steps — no pressure, no jargon.